Shipping policy
Processing Time All orders are processed within [1–3] business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days.
Shipping Rates & Delivery Estimates Shipping charges are calculated and displayed at checkout.
- Domestic (Canada): Standard shipping [5–7] business days | Express shipping [2–3] business days
- United States: Standard International [7–14] business days | Express International [3–5] business days
- International: [10–21] business days depending on destination
Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 48 hours for tracking information to update.
Shipping Delays We are not responsible for delays caused by customs, weather, or carrier issues outside our control.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within [30] days of the expected delivery date so we can resolve the issue.
Contact Us For shipping questions, reach us at [your contact email or page].